Effective Date: July 8, 2026

Introduction

At Snoova, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.

By using Snoova, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our website.

Information We Collect

To provide our services, we may collect certain information, including:

• Personal Information, such as your name, email address, billing address, shipping address, and any information you voluntarily provide when placing an order or contacting us.

• Order Information, including the products you purchase, order history, and transaction details.

• Payment Information. Payments are processed through secure third-party payment providers. Snoova does not store your complete payment card information on its servers.

• Device Information, including browser type, operating system, IP address, and device identifiers.

• Cookies and Usage Data, which help improve website functionality, remember your preferences, and analyze website performance.

How We Use Your Information

We use your information for legitimate business purposes, including to:

• Process and fulfill your orders.

• Communicate order confirmations, shipping updates, and customer support responses.

• Respond to your questions and requests.

• Improve our website, products, and customer experience.

• Detect and prevent fraudulent or unauthorized activity.

• Comply with applicable legal and regulatory obligations.

Cookies and Tracking Technologies

Snoova uses cookies and similar technologies to improve website functionality and enhance your browsing experience. Cookies may help remember your preferences, maintain your shopping cart, and collect anonymous website usage information.

You may disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

How We Share Your Information

We may share your information only when necessary to operate our business, including with:

• Secure payment service providers.

• Shipping and delivery partners.

• Website hosting and technical service providers.

• Legal authorities when required by applicable law.

Snoova does not sell or rent your personal information to third parties for their independent marketing purposes.

Data Security

We use reasonable administrative, technical, and organizational measures designed to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take appropriate precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce our policies. When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your applicable local laws, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of eligible personal information.

• Object to or limit certain processing activities where applicable.

• Unsubscribe from promotional communications at any time.

To exercise any applicable privacy rights, please contact us using the information provided below.

Third-Party Services

Our website may use trusted third-party services for payment processing, shipping, website functionality, analytics, and other business operations. These providers have their own privacy practices, and we encourage you to review their respective privacy policies when appropriate.

Our website may also contain links to third-party websites. Snoova is not responsible for the privacy practices or content of external websites.

Children’s Privacy

Snoova is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates become effective immediately upon publication on this page unless otherwise required by law.

We encourage customers to review this Privacy Policy periodically to stay informed about how their information is handled.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the information below.

Business Name: Snoova
Business Hours: 9:00 AM – 5:00 PM Monday to Friday (GMT -5:00)
Business Email: Support@snoova.shop
Business Location: 159 Kaʻiulani Ave, Honolulu, Hawaii 96815, United States